We started operating the West Midlands franchise on 10th December 2017. The franchise covers services across Birmingham, as well as trains from London Euston to Crewe and from Liverpool to Birmingham. Day One operations were successfully delivered and the launch event was attended by both the UK Rail Minister and the Birmingham Metro Mayor. This is reflective of the important role that the new franchise will play in delivering economic growth to the region.
Under the new franchise, we will deliver 400 train vehicles by 2021 providing space for an extra 85,000 passengers on rush hour services in Birmingham and London. The longer trains will provide extra seats and space for passengers. Smart ticketing and live passenger information will also be rolled out under the new franchise, as part of a package of reforms that will improve journeys for passengers.