Accessibility

NS wants everyone to be able to travel without any problems. We have been working with the Ministry of Infrastructure and Water Management to make travelling by train more accessible. Last year we introduced assistance services at ten stations ahead of schedule. More passengers with functional disabilities now benefit from assistance in getting on and off trains. Since 10 December 2017, passengers can also book boarding assistance at all stations with assistance services, from the first through to the last train. In addition, the new FLIRT trains have retractable steps that make it easier to get on and off the train. Other train types will follow over the next few years.