In addition to daily contact with passengers, NS maintains close relations with a wide variety of stakeholders. Thanks to this dialogue, based on trust, we...
The table below summarises the wide range of dialogues between NS and its stakeholders. The numbering refers to the themes from the material relevance matrix.
NS bases its policy priorities on material relevance, weighing up the interests of our stakeholders and the actual impact that NS can have on the topic.
The table below shows the connection between our strategy and the materially relevant themes and associated KPIs. We have also linked them to the risks we...
A comparison between punctuality and track occupancy in eighteen countries shows that NS is one of the top three.
NS purchases over €1 billion of goods and services annually. As the purchasing party, NS can exert an influence on suppliers to get them to make their...
NS is transparent about its performance. Every month, it reports via www.ns.nl on the latest scores for the KPIs that have been set for the main rail...