The Long-Term Rail Agenda put forward by the Ministry of Infrastructure and Water Management gives a long-term vision for structurally improving travel by train. One element is creating attractive stations for passengers, carriers and municipalities. NS’s ambition fits in with these wishes. In the Approach to Station Improvement programme, ProRail and NS have set ambitions which we worked on in the programme period 2015-2017. Specifically, in 2017 we collaborated with carriers and municipalities on (among other things):
Preparations for large, digital journey information screens at Utrecht Centraal, Den Haag Centraal, Rotterdam Centraal and Schiphol in 2018.
Improvement of the station maps. After Arnhem Centraal, Den Haag Centraal and Utrecht Centraal in 2018, all 50 major stations will get these new station maps, which show all facilities and the pedestrian routes to and from the trains.
Viewing rounds at stations with national public transport users' forum LOCOV.
Information points for passengers at smaller stations, partly for the visibility of the station as well as improving the provision of information.