2017 was a successful year for NS. We met the targets for passengers in the Netherlands, continuing the upward trend from 2016. We improved our performance...
NS uses the Train Experience Monitor every year to measure the scores that 24,000 passengers give for the quality of the trains and the journey. It helps us...
Customer surveys show that passengers were able to spend their travel time better and more pleasantly than in 2016. We have increased the Wi-Fi speed from...