2017 was a successful year for NS. We met the targets for passengers in the Netherlands, continuing the upward trend from 2016. We improved our performance...
To be able to deliver a perfect service, NS needs to develop into a decisive and result-oriented organisation with effective leadership. We attach great...
In response to the irregularities in the public transport tender in Limburg in 2015, the consultancy firm Alvarez & Marsal was commissioned by our...
On 22 May 2017, the Netherlands Authority for Consumers and Markets (ACM) concluded that NS had violated the Competition Act and fined NS €40,950,000. NS...
The operations of NS involve extensive data processing, innovative technology and collaborative ventures in which personal data is exchanged. It is our...
Where the safety of our staff is concerned, our aim is that everyone should come home from work just as healthy as when they started, both physically and mentally.
Unfortunately incidents do take place, and each and every incident is one too many. NS encourages staff to report all incidents of aggression. We noted that...
The risk that NS fails to comply with legislation and regulations, such as the General Data Protection Regulation, or that NS violates internal or external...
NS bases its policy priorities on material relevance, weighing up the interests of our stakeholders and the actual impact that NS can have on the topic.