2017 was a successful year for NS. We met the targets for passengers in the Netherlands, continuing the upward trend from 2016. We improved our performance...
On average, NS has performed increasingly well over the past few years. We run on time more often and provide better journey information.
The punctuality for passengers to 15 minutes on the main rail network in 2017 was 97.4% (2016: 97.3%). As with the 5-minute indicator, a feasible and...
Every year, NS issues more than 500 million journey recommendations about travelling by train, engineering work and disruptions. With proper advice given in...
Work on the tracks often leads to disruptions for passengers. We are working together with our public transport partners to limit inconvenience as much as...
The timetable was completely redesigned in 2017. The timetable for 2018, which commenced on 10 December 2017, has built on that basis.
In a programme called Beter en Meer (‘Better and More’), NS and ProRail are collaborating on improving performance on the tracks.
NS and ProRail work together to make sure passengers can still be sure of reliable transport and good journey information in extreme weather conditions.
NS bases its policy priorities on material relevance, weighing up the interests of our stakeholders and the actual impact that NS can have on the topic.