2017 was a successful year for NS. We met the targets for passengers in the Netherlands, continuing the upward trend from 2016. We improved our performance...
People want to be able to travel problem-free: quickly, safely, conveniently and at any time. NS is helping to make that possible. To achieve this, we are...
NS uses the Train Experience Monitor every year to measure the scores that 24,000 passengers give for the quality of the trains and the journey. It helps us...
Customer surveys show that passengers were able to spend their travel time better and more pleasantly than in 2016. We have increased the Wi-Fi speed from...
Every working day, NS runs more than 5,000 Sprinter and Intercity trains to provide over 1.2 million train journeys. NS is investing in purchasing,...
NS is investing in new Sprinter trains. We have ordered 58 new FLIRT type trains from the supplier Stadler. These are being introduced in phases, starting...
In 2016, NS signed a contract with the train manufacturer Alstom for the supply of 79 new single-decker Intercity trains. The new trains are scheduled to...
The first 27 upgraded VIRM-1 trains started running in the Netherlands in 2017. NS will be upgrading a total of 80 trains with 415 coaches in the period to...
NS withdrew an overall average of 11.4% of the fleet for maintenance, repairs and refurbishment on any given day in 2017 (2016: 9.7%).