Personal safety

Customers’ perception of safety at stations and in trains increased in 2017: 88% gave a score of 7 out of 10 or higher, as opposed to 87% in 2016. Last year...

Railway safety

To improve railway safety, NS is developing a single harmonised safety management system for the entire organisation. This creates clear and simple...

Safety

The risk that NS fails to take sufficient measures to prevent safety incidents, or to fulfil its duty of care sufficiently, if a serious safety incident...